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Frequently Asked Questions

Shopping Information

What age group are Cuddly Buddly dresses suitable for?

Our dresses are designed for girls aged 2 to 11 years. Each product has a detailed size chart to help you pick the right fit for your little one.

How do I choose the right size for my child?

We recommend referring to our size chart available on each product page. If your child is between sizes, we suggest sizing up for a more comfortable fit.

Are the fabrics used in your dresses safe for kids?

Yes! We use premium, breathable cotton that is gentle on delicate skin, ensuring comfort for all-day wear.

Do your dresses shrink after washing?

Our fabrics are pre-shrunk, but a slight shrinkage of 2-3% is normal for cotton. To maintain the fit, we recommend following our care instructions.

Are the colors and prints of the dresses exactly as shown in the pictures?

We strive for accuracy in our product images. However, due to lighting and screen resolution, slight variations in color may occur.

Ordering & Shipping

How long will it take for my order to be delivered?

Orders are usually processed within 24 hours and delivered within 3-7 business days, depending on your location.

Can I change or cancel my order after placing it?

Orders can only be modified or canceled within 12 hours of placement. Please contact our customer support for assistance.

Do you offer gift-wrapping services?

Yes! We offer gift-wrapping options to make your purchase extra special. You can select this at checkout.

Do you provide international shipping?

Currently, we only ship within India, but we’re working on expanding to international locations soon!

Payments & Discounts

What payment methods do you accept?

We accept credit/debit cards, UPI, Net Banking, and Wallet payments. COD (Cash on Delivery) is also available.

Do you offer Cash on Delivery (COD)?

Yes, we offer COD across India, with a small additional fee.

Are there any first-time purchase discounts?

Yes! Subscribe to our newsletter or follow us on Instagram to get an exclusive discount on your first order.

Do you have seasonal sales or discount codes?

Yes, we offer special discounts during festive seasons and exclusive promo codes for our loyal customers. Stay tuned on our website & social media!

Returns & Exchanges

What is your return and exchange policy?

We offer a hassle-free return & exchange within 7 days of delivery for unused items with original tags intact.

How do I initiate a return or exchange?

You can request a return/exchange by emailing us at (customercare@cuddlybuddly.in).

How long does it take to process a refund?

Refunds are processed within 5-7 business days after we receive the returned item.

Do you accept returns for discounted or sale items?

No, items purchased during sales or with a discount code are non-returnable.

Product Care & Quality

How should I wash and care for my Cuddly Buddly dress?

For best results:

  • Machine wash in cold water with mild detergent.
  • Do not bleach or use harsh chemicals.
  • Line dry in shade to maintain fabric color and quality.
Are your dresses made from 100% cotton?

Yes! We use 100% premium cotton to ensure comfort, breathability, and durability.

Are the dresses comfortable for all-day wear?

Absolutely! Our dresses are designed for comfort and movement, perfect for playtime and special occasions.

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